Privacy Policy

Millinen.com ("Site") operates as an online platform under Millinen. In this Privacy Policy, references to “you” signify any individual submitting data to us, our agent, or the Site. We welcome any comments or suggestions, which can be directed to our Chennai address Millinen - 6/29, B4, Gopalakrishna Road, T. Nagar, Chennai 600017 or emailed to us at customercare@millinen.com

Protecting your data is crucial to us, as we recognize the importance of your privacy. Therefore, we will use your name and related information solely as outlined in this Privacy Policy. Our data collection is limited to what is necessary and relevant for our interactions with you.

We retain your information only for the duration required by law or for the purposes for which it was collected.

You can explore the Site anonymously, without providing personal details. While browsing, you remain unidentified unless you have an account on the Site and log in using your username and password.

Data Collection:

When placing an order on the Site, we may collect various information necessary for processing your purchase, subsequent claims, and to provide services. This may include your title, name, gender, email address, postal address, delivery address, telephone number, mobile number, fax number, payment details, or bank account details.

This information is essential for processing your order, facilitating payment, and delivering the product to you. We may share this data with third parties such as couriers or suppliers to fulfill the delivery.

Your information may also be shared with our franchisor, if applicable, who may utilize it to sell products directly or indirectly to you.

Additionally, we may utilize your data to manage the Site, process payments, facilitate your use of the Site, detect fraud or misuse, send relevant information, and address queries. Payment transactions on the Site are processed by Millinen.

You may receive phone calls from us, our franchisor, or our associates regarding service provision.

You are responsible for providing accurate and current information to us or our agent. Any changes should be promptly communicated to us.

Your order details are securely stored and accessible through your account on the Site. We expect you to treat your access data confidentially and not share it with unauthorized parties.

Data Sharing and Protection:

Subject to this Privacy Policy, we do not share your personal information with third parties without your explicit consent. We do not sell or rent your data for marketing purposes without your explicit consent.

Your privacy is a fundamental principle for us, and we safeguard your information using physical and technological security measures. We store and process your data on secure servers located in India. We undergo independent audits to validate our privacy practices.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed for these purposes.

Credit Check and Fraud Prevention:

We employ standard payment services and fraud prevention measures aligned with reputable companies. Disputes are subject to the jurisdiction of courts in Chennai.

Other Uses of Your Information:

We may send you additional information about the Site, our products, promotions, newsletters, or related offerings. If you prefer not to receive such information, you can unsubscribe through the provided links.

Competitions:

Data collected during competitions is used to notify winners and promote our offers.

Third Parties and Links:

We may share your details with companies within our group or with our agents and subcontractors for specified purposes. We may also exchange information with third parties for fraud protection and credit risk reduction.

Digital Content and User-Generated Content

By submitting reviews or photos, customers grant Millinen a non-exclusive, royalty-free license to use, modify, and display this content, with the understanding that Millinen may remove any material deemed inappropriate at its sole discretion.

Cookies:

While cookies are not mandatory for Site access, some functionalities require their activation. Cookies enhance user experience but do not capture personal information. You can manage cookie settings in your browser.

Cookies and Tracking Technologies:

Millinen uses session, persistent, and third-party cookies to track site usage, enhance functionality, and serve tailored ads; users can manage or opt out of these cookies via their browser settings or our preference center.

Security:

We implement technical and security measures to prevent unauthorized access or loss of your information. Secure servers, firewalls, and encryption methods are employed for data protection.

Children's Privacy:

Millinen's services are not intended for children under 13; if we learn we have collected data from a child without consent from a parent or guardian, we will delete it promptly.

Consent:

By using the Site or submitting data to us, you consent to the terms of this Privacy Policy.

This Privacy Policy is copyrighted, and commercial use by third parties, even in part, is prohibited. Infringements may result in legal action.

This Privacy Policy is subject to change without notice, and Millinen.com is not responsible for notifying users of updates.

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